Accessibility Statement

Sun City Plumbing & Heating is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. https://www.youknowsuncity.com is partially conformant with WCAG 2.0 level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have applied some Level AAA Success Criteria:

Images of text are a logo or are only used for decorative purposes.
Accessibility assistive user interface implemented on our desktop version for enhanced accessibility.

Compatibility with browsers and assistive technology

Sun City Plumbing & Heating is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

https://www.youknowsuncity.com is not compatible with:

Browsers older than 3 major versions or mobile operating systems older than 5 years

Technical specifications

Accessibility of https://www.youknowsuncity.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript
PHP
XML

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of https://www.youknowsuncity.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for https://www.youknowsuncity.com:

Third-party themes and plugins: Images used may not have text alternatives. Code may not meet WCAG 2.0 level AA standards because we cannot ensure the plugins & themes developed by others outside our organization meet minimum compliance standards. We can report the issue to the developer(s) and request they update their code in a future release. Please contact us if you encounter an issue.
Downloadable PDFs, Word Documents, and other downloadable digital format documents: Some documents used on https://www.youknowsuncity.com may not meet WCAG 2.0 level AA standards because these documents are created by others outside our organization that may not follow all compliance measures. We can report the issue to the document maker and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
Graphics & images to include JPG, PNG, GIF, SVG and other formats: Some graphics on https://www.youknowsuncity.com may not follow WCAG 2.0 level AA standards because these graphics are created by others outside our organization and may not follow all compliance measures. We can report the issue to the designer(s) and request a new version that meets minimum compliance standards. Some graphics are logos and contain text as a part of their branding. Some uploaded graphics may not have text alternatives because some images are used for decorative purposes and do not contain description. We monitor uploads and typically mark as decorative purposes within 3-5 business days. Please contact us if you encounter an issue.

Assessment approach

Sun City Plumbing & Heating assessed the accessibility of https://www.youknowsuncity.com by the following approaches:

Developer evaluation

Feedback

We welcome your feedback on the accessibility of https://www.youknowsuncity.com. Please let us know if you encounter accessibility barriers on https://www.youknowsuncity.com:

Phone: (813) 909-7770
E-mail: [email protected]
Visitor address: 8675 Hidden River Parkway, Tampa, FL 33637
Postal address: 8675 Hidden River Parkway, Tampa, FL 33637

We try to respond to feedback within 3-5 business days.

This statement was created on 15 October 2019 using the W3C Accessibility Statement Generator Tool. Last updated on 23 June 2022.

Web Accessibility Help & Information

There are actions you can take to adjust your web browser to make your web experience more accessible.

I am blind or can’t see very well

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

Use your computer to read web pages out loud
Use the keyboard to navigate screens
Increase text size
Magnify your screen
Change background and text colors
Make your mouse pointer more visible (Windows only)

I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon® NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.

Captioning: A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off in YouTube.
Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

We’re committed to easy access

https://www.youknowsuncity.com is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We are working towards our website following accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

During the development and update phases we endeavor to follow WebAIM’s Principles of Accessible Design, and also try to help improve the accessibility of our website for users with disabilities by:

Retaining the ability to adjust the font size
Maintaining color/contrast ratios for text
Providing keyboard accessible navigation
Providing skip to content links at the top of the page

Web Content Accessibility Guidelines (WCAG) 2.0

Wherever possible, the https://www.youknowsuncity.com site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.0). These guidelines outline four main principles that state that sites should be:

Perceivable – Information and user interface components must be presentable to users in ways they can perceive
Operable – User interface components and navigation must be operable
Understandable – Information and the operation of user interface must be understandable
Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

External links and links leaving https://www.youknowsuncity.com

https://www.youknowsuncity.com provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site and accessibility is not guaranteed. Once you link to another web site not maintained by https://www.youknowsuncity.com, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.